Terms of Service
By accessing our website or placing an order, you agree to the terms outlined below.
Last updated: March 2026
These Terms of Service govern your use of the Powell Lines website and the purchase of products from Powell Lines. If you do not agree with these terms, please do not use this website. For questions, contact hello@powelllines.com.
1. Company Information
Powell Lines operates from Findlay, Ohio, United States.
All products and services are provided subject to these Terms of Service.
2. Use of Website
By using this website, you agree that:
- You are at least 18 years of age or using the site under parental supervision
- You will not use the website for unlawful purposes
- You will not attempt to interfere with website security or operations
- You will provide accurate information when placing an order
We reserve the right to refuse service to anyone for any lawful reason.
3. Product Information and Availability
We strive to present product descriptions, images, and pricing accurately. However:
- Colors may vary due to screen settings
- Measurements may vary slightly due to handmade production
- Product availability may change without notice
We reserve the right to discontinue or modify products at any time without prior notice.
4. Custom Orders
Custom and personalized products are created based on the information provided at checkout.
Customers are responsible for reviewing all customization details before submitting an order.
If design approval is required, production will not begin until approval is received.
Once production begins, changes or cancellations cannot be guaranteed.
Approved custom designs are considered final.
5. Pricing and Payment
All prices are listed in US dollars.
We reserve the right to modify pricing at any time without prior notice.
Payment must be received in full before production or shipment.
If payment authorization fails, the order may be canceled.
6. Shipping and Delivery
Shipping timelines and policies are outlined in our Shipping Policy .
Delivery times are estimates and not guaranteed.
Powell Lines is not responsible for delays caused by carriers, weather, or circumstances beyond our control.
7. Returns and Refunds
Returns and refund eligibility are governed by our Returns and Refund Policy .
Custom and personalized products are final sale unless defective.
8. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Designs
- Product artwork
- Images
- Text
- Branding elements
is the property of Powell Lines and may not be copied, reproduced, modified, or distributed without written permission.
Unauthorized use of our intellectual property may result in legal action.
9. User Submitted Content
If you submit custom text, artwork, or design elements for personalization, you represent that:
- You have the legal right to use that content
- It does not infringe on the intellectual property rights of others
- It does not violate any laws
Powell Lines is not responsible for verifying ownership of customer submitted content.
10. Limitation of Liability
To the fullest extent permitted by law, Powell Lines shall not be liable for:
- Indirect or incidental damages
- Loss of profits
- Loss of data
- Consequential damages arising from product use
Our total liability shall not exceed the amount paid for the product purchased.
11. Warranty Disclaimer
Products are provided as is except for the limited craftsmanship protection outlined in our Returns and Refund Policy .
We do not guarantee uninterrupted website access or error free operation.
12. Indemnification
You agree to indemnify and hold harmless Powell Lines from any claims, damages, or legal expenses arising from:
- Your misuse of the website
- Your violation of these Terms
- Your infringement of third party rights
13. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes become effective immediately upon posting.
Continued use of the website constitutes acceptance of updated terms.
14. Governing Law
These Terms of Service are governed by the laws of the State of Ohio, United States.