Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide when you:

• Place an order
• Create an account
• Submit a custom request
• Contact us
• Subscribe to emails

This information may include:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• Custom personalization details

We may also automatically collect certain technical information when you visit our website.

2. Automatically Collected Information

When you browse our website, we may collect:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on site
• Referral source

This information helps us improve performance, security, and user experience.

We may use cookies or similar tracking technologies for analytics and website functionality.

You can disable cookies in your browser settings if you choose.

3. How We Use Your Information

We use collected information to:

• Process and fulfill orders
• Provide order tracking updates
• Send purchase confirmations
• Communicate about custom approvals
• Improve website functionality
• Prevent fraud and ensure security
• Respond to customer service inquiries
• Send marketing communications if you opt in

4. Payment Processing

Payments are processed securely through third party payment providers.

Powell Lines does not store full credit card information on our servers.

Payment providers may collect and process your payment information according to their own privacy policies.

5. Fulfillment Partners

Certain products are produced and shipped by our fulfillment partner through Printify.

To fulfill your order, we may share necessary information such as:

• Name
• Shipping address
• Product details

This information is shared solely for order fulfillment purposes.

6. Email Marketing

If you subscribe to receive emails, we may send updates about:

• New product releases
• Promotions
• Brand updates

You may unsubscribe at any time using the link in our emails.

7. Data Security

We implement reasonable security measures to protect your personal information.

However, no online transmission or storage system can be guaranteed to be completely secure.

By using our website, you acknowledge this risk.

8. Data Retention

We retain customer information only as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

9. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data

To make a request, contact hello@powelllines.com.

10. Third Party Links

Our website may contain links to third party websites.

We are not responsible for the privacy practices of those websites.

11. Children's Privacy

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes take effect immediately upon posting.

Continued use of our website constitutes acceptance of updated terms.